Introduction
Welcome to Mentis Clinic Asia. These Terms and Conditions govern your access to and use of our services, including consultations, assessments, and digital platforms. By using our services, you agree to comply with these terms.
Medical Disclaimer
Mentis Clinic Asia provides psychiatric and psychological consultations based on clinical standards. However, the information on our website or given during sessions is not a substitute for emergency medical care. In case of a crisis or medical emergency, please contact local emergency services immediately.
Eligibility
Services are available to individuals of all ages. Minors must be accompanied by a parent or legal guardian for assessments or treatment.
Appointments and Cancellations
- Appointments must be booked in advance through our official channels.
- Cancellations or rescheduling require at least 24 hours’ notice. Failure to do so may incur a cancellation fee.
- We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
Fees and Payment
- All fees for services are outlined at the time of booking.
- Payments must be made in full prior to or at the time of the consultation.
- Refunds are subject to review and are not guaranteed once services have been delivered.
Confidentiality and Privacy
- All client information is treated with the highest confidentiality, in accordance with applicable data protection laws.
- We do not share your information with third parties without your consent, unless required by law or in the case of a risk of harm.
Use of Online Services
- Online consultations are conducted via secure platforms.
- Clients are responsible for ensuring a private and safe environment during virtual sessions.
- Technical issues are not the responsibility of Mentis Clinic Asia, but we will do our best to reschedule any disrupted sessions.
Intellectual Property
All content on our website, including logos, graphics, text, and videos, is the intellectual property of Mentis Clinic Asia and may not be reproduced or distributed without permission.
Changes to Terms
We may update these Terms and Conditions periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.
Contact Us
If you have any questions regarding these terms, please contact us at:
Email: info@mentisclinicasia.com
Phone: +92 XXX XXX XXXX
Address: Bahria Heights, Bahria Town, Lahore, Pakistan